Available 24/7 for emergencies

Available 24/7 for emergencies

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How Healthy Is Your Water?

Girl holding glass of water
Drinking Water Systems
Baby in bath tub
Whole House Water Treatment
Water coolers homepage combo
Water Coolers & Fountains

New! Helpful PASLR Product Videos

Easy instructions for our DIY water test for Bacteria

Unboxing Microlene High Flow Under Bench Water Filter System

Why Choose PASLR?

Experienced team

Our experienced team has the expertise to solve any problems-big or small!

Consistent and reliable

With several decades of industry experience under the belt, we have developed proven processes that are consistent and reliable to ensure a top-quality job, every time.

Your Crucial Services. Sorted.

PASLR specialises in providing responsive replacement, repair and maintenance of your power, water pumps, filters and coolers.
We combine three essential businesses into one, servicing residential and commercial customers across the Auckland, Wellington and Christchurch regions and beyond!

POWER

We provide fast, hassle-free lighting and electrical maintenance-from flickering lights to switchboard upgrades.

PUMPS

We offer pump system solutions for multi-storey city buildings right through to lifestyle blocks.

WATER

We offer a comprehensive sales, service, upgrade, and installation service, across a wide range of water purification and cooler solutions.

PASLR Crucial Services Ltd place picture
4.4
Based on 53 reviews
Xu Min profile picture
Xu Min
10 months ago
Nice job!
Elaine Kearney profile picture
Elaine Kearney
10 months ago
The young man who came to change our water filter was very polite, explained everything was quick and a pleasure to welcome into our home. We have dealt with this firm for many years, and their service has always been excellent.
Greig Thirkell profile picture
Greig Thirkell
10 months ago
Prompt, friendly, polite, and ended up with some great filtered water. Spot on all round.
kylie yates profile picture
kylie yates
11 months ago
The customer service we received was outstanding. The team worked closely with us to help us find the right water filtration product for our family and our region. We love our new water filter! Our kids have noticed a significant difference in taste compared to unfiltered water. The filter replacement service is also excellent. We have recommended this company to our friends and family, and we highly encourage anyone else to do the same.
Dene Jamieson profile picture
Dene Jamieson
11 months ago
We needed a replacement water pump for our rental property. The team at Paslr were able to identify the problem and provided a replacement pump quick & efficiently with the least amount of disruption to my tenants.
Big shout out to Kelvin for his great communication.
I have only had positive experiences with these guys, quick & efficient service and very easy to deal with.
Can highly recommend them
Clive Worsnop profile picture
Clive Worsnop
11 months ago
The technician was extremely helpful and did a great job.
Mark Xu profile picture
Mark Xu
11 months ago
Very nice service, have being using their service for 3 years now.
Pat Donovan profile picture
Pat Donovan
11 months ago
Excellent work, always good to deal with
Mark Baker profile picture
Mark Baker
11 months ago
We got a tap and undersink filter system from paslr and couldn't be happier with it. Water tastes so much better and such an easy company to deal with. Getting replacement filters are so easy through them as well. Highly recommend to anyone
Billie Davies profile picture
Billie Davies
11 months ago
Super professional and hard working - a pleasure to deal with.
shaun nicholls profile picture
shaun nicholls
11 months ago
Fantastic service from the team at paslr…our company water cooler was in a pretty bad state. Now we have clean safe water and a service plan to make sure our staff have safe clean water. Thanks team paslr.
Di Baker profile picture
Di Baker
11 months ago
Very knowledgeable staff who were able to source my replacement water filter and give me helpful fitting advice.
Product arrived well packaged and promptly. Thank you team, much appreciated!
Merran Keil profile picture
Merran Keil
12 months ago
I’ve had an undersink filter installed a few months ago to remove the nasties in the city supply. My drinking water tastes delicious with all chemical tastes removed. Would recommend PASLR to everyone.
Ross Wakefield profile picture
Ross Wakefield
1 year ago
Popped in to PASLR in Rosedale today and got sorted with a Davey pressure tank. They set up an account for my company on the spot - great service and really helpful advice. 10/10 customer service. Thanks!
Opening hours can make it difficult to get down here if you work in the city but they were absolutely amazing at helping me to collect my order. Cannot recommend them enough!
Sue Logan profile picture
Sue Logan
2 years ago
We were looking at 5 days wait as the team at PASLR were very busy. Raeleen rearranged their shedule to get us sorted that day. That’s some gold star service right there🎉impressive!
Richard Barker profile picture
Richard Barker
2 years ago
Fantastic Team extremely happy with my pump and the ladies in the office were exceptional 👍
100% recommend!
Ian Webb profile picture
Ian Webb
2 years ago
I purchased a great pump, maybe 10 times more expensive than a normal water pump, but at installation by Paslr all the house filters immediately blocked. Blair is just awful to deal with, won’t take any responsibility for the issue, just disagreeable. Two years later the pump fails. Another plumber came out and installed a loaner pump but Paslr insisted they look at the pump as it “could” be under warranty. They have charged me a fee to fix it. But if it’s not under warranty then don’t insist you have to fix it and charge for the fix. I think the product is fine, but the installation and later service, especially dealing with Blair Urlich, may be one of the worst customer experiences I’ve had in a very long while.
Thomas Hesse profile picture
Thomas Hesse
3 years ago
Our water pump broke on Sunday and I called PASLR out of hours service. A friendly staff member answered within a few rings, and we discussed my options. As we were able to manage without water for a bit, I was happy to wait for a technician to come on Monday. On Monday a technician came (John) and check our pump which was unfortunately too expensive to repair so he installed a new one. By Monday afternoon we had running water again. Yeah! I like that the new pump is so much quieter than the old one. Thank you John and Team to quickly fix our water problem. Much appreciated.
Toni Everitt profile picture
Toni Everitt
3 years ago
The whole team are 100% positive and will find a quick solution for you. Thankyou for your help!
Tayla Brown profile picture
Tayla Brown
3 years ago
I dealt with Sophie from PASLR who was super helpful, easy to deal with and very prompt in getting this sorted for me. The only issue I has was getting a hold of them in the first place, but once we had established communications, they were awesome to deal with.

Looking forward to receiving the product. Looks great.
Tayla
Mary Atchinson profile picture
Mary Atchinson
3 years ago
Good helpful efficient service from Sophie today when ordering a new pump
Peter Sutherland profile picture
Peter Sutherland
3 years ago
I am extremely impressed with PASLR, especially Sophie from Customer Services and Harry Marshal, technician. Highly engaging professionals, efficient time response to a much needed installation and excellent pricing. PASLR has proven to be an extremely competent specialist. Pleased to use again and to refer.
George Farmer profile picture
George Farmer
4 years ago
Had a blocked sewage pump at home just after the first storm in Auckland, called PASLR around 430pm, they answered and arranged for someone to come out the next day. The two men that came out were friendly and did an efficient job explaining to us what went wrong, you could tell they were highly experienced especially Bruce!
Thank you for providing and excellent service!

Customer Testimonials

We provide streamlined support, fast turnaround, and high-quality service every time. View our testimonials below and see what our customers are saying about us.

Just a quick message to say the guy you had down as the 24hr emergency contact this
weekend was a massive help to me.

He spent about 15mins with me over a couple of phone calls talking through the problem
which I was able to sort.

He was a massive help and I really appreciated him taking time out of his weekend to help me.

Will be definitely using you guys again when it’s time for the annual service.

Many thanks

Nick – Auckland

Kelvin what a rockstar… we had no water our fault, allowed air in pipes on Monday. Text Kelvin at 7.45am Tuesday morning, he had a super technician here at lunchtime, all sorted. Trust me a 600sqm house, 4 x toilet etc was a bit of a drama for me. Kelvin from PASLR saved the day!!! Very happy customer indeed. Love your work. PS. we live rural so extra impressed!

Carlene Martin

Hi PASLR, I wanted to acknowledge the awesome service from you this morning. I phoned with an intermittent water supply and despite being fully booked you showed immense humility and great service in having your service guy here in side of an hour. I had to let you know how super impressed I was and the level of service from the three staff, Beth, Gaye and the serviceman was exceptional.

Thanks a million

Catherine Sherwood

Hi Gaye, We wanted to say a great big THANK YOU for fixing our water on Friday night. Accidents and mistakes happen, but it’s how people/companies respond to them that really shows who they are. It would have been very easy to say ‘sorry but it’s Friday night and we can’t get a new bulb/case in before Monday’… …But you didn’t! You went off a got another, and then installed it for us…saving us from a weekend without drinking water… So thank you. We really appreciate what you did for us.Best

Colin Gibbs (and family)

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