Available 24/7 for emergencies

Available 24/7 for emergencies

0 items - $0.00 0

How Healthy Is Your Water?

Girl holding glass of water
Drinking Water Systems
Baby in bath tub
Whole House Water Treatment
Water coolers homepage combo
Water Coolers & Fountains

New! Helpful PASLR Product Videos

Easy instructions for our DIY water test for Bacteria

Unboxing Microlene High Flow Under Bench Water Filter System

Why Choose PASLR?

Experienced team

Our experienced team has the expertise to solve any problems-big or small!

Consistent and reliable

With several decades of industry experience under the belt, we have developed proven processes that are consistent and reliable to ensure a top-quality job, every time.

Your Crucial Services. Sorted.

PASLR specialises in providing responsive replacement, repair and maintenance of your power, water pumps, filters and coolers.
We combine three essential businesses into one, servicing residential and commercial customers across the Auckland, Wellington and Christchurch regions and beyond!

POWER

We provide fast, hassle-free lighting and electrical maintenance-from flickering lights to switchboard upgrades.

PUMPS

We offer pump system solutions for multi-storey city buildings right through to lifestyle blocks.

WATER

We offer a comprehensive sales, service, upgrade, and installation service, across a wide range of water purification and cooler solutions.

PASLR Crucial Services Ltd place picture
4.5
Based on 75 reviews
powered by Google
Sam Jensen profile picture
Sam Jensen
01:13 30 Sep 26
Miranda Kahrilas profile picture
Miranda Kahrilas
04:32 17 Aug 26
Kevin Roberts profile picture
Kevin Roberts
02:02 21 Jul 26
joanna seedhouse profile picture
joanna seedhouse
03:49 06 Jul 26
Ali Hilali profile picture
Ali Hilali
00:21 06 Jul 26
Cindy Carpenter profile picture
Cindy Carpenter
05:11 05 Jul 26
Xu Min profile picture
Xu Min
03:13 10 Nov 25
Nice job!
Elaine Kearney profile picture
Elaine Kearney
02:06 04 Nov 25
The young man who came to change our water filter was very polite, explained everything was quick and a pleasure to welcome into our home. We have dealt with this firm for many years, and their service has always been excellent.
Greig Thirkell profile picture
Greig Thirkell
22:21 02 Nov 25
Prompt, friendly, polite, and ended up with some great filtered water. Spot on all round.
kylie yates profile picture
kylie yates
07:04 28 Oct 25
The customer service we received was outstanding. The team worked closely with us to help us find the right water filtration product for our family and our region. We love our new water filter! Our kids have noticed a significant difference in taste compared to unfiltered water. The filter replacement service is also excellent. We have recommended this company to our friends and family, and we highly encourage anyone else to do the same.
Dene Jamieson profile picture
Dene Jamieson
18:25 22 Oct 25
We needed a replacement water pump for our rental property. The team at Paslr were able to identify the problem and provided a replacement pump quick & efficiently with the least amount of disruption to my tenants.
Big shout out to Kelvin for his great communication.
I have only had positive experiences with these guys, quick & efficient service and very easy to deal with.
Can highly recommend them
Clive Worsnop profile picture
Clive Worsnop
00:03 22 Oct 25
The technician was extremely helpful and did a great job.
Mark Xu profile picture
Mark Xu
02:36 20 Oct 25
Very nice service, have being using their service for 3 years now.
Pat Donovan profile picture
Pat Donovan
05:45 17 Oct 25
Excellent work, always good to deal with
Mark Baker profile picture
Mark Baker
20:06 16 Oct 25
We got a tap and undersink filter system from paslr and couldn't be happier with it. Water tastes so much better and such an easy company to deal with. Getting replacement filters are so easy through them as well. Highly recommend to anyone
Billie Davies profile picture
Billie Davies
01:53 10 Oct 25
Super professional and hard working - a pleasure to deal with.
shaun nicholls profile picture
shaun nicholls
08:31 05 Oct 25
Fantastic service from the team at paslr…our company water cooler was in a pretty bad state. Now we have clean safe water and a service plan to make sure our staff have safe clean water. Thanks team paslr.
Di Baker profile picture
Di Baker
02:55 30 Sep 25
Very knowledgeable staff who were able to source my replacement water filter and give me helpful fitting advice.
Product arrived well packaged and promptly. Thank you team, much appreciated!
Merran Keil profile picture
Merran Keil
03:55 22 Sep 25
I’ve had an undersink filter installed a few months ago to remove the nasties in the city supply. My drinking water tastes delicious with all chemical tastes removed. Would recommend PASLR to everyone.
Ross Wakefield profile picture
Ross Wakefield
00:20 23 May 25
Popped in to PASLR in Rosedale today and got sorted with a Davey pressure tank. They set up an account for my company on the spot - great service and really helpful advice. 10/10 customer service. Thanks!
Callum Sutherland profile picture
Callum Sutherland
04:54 08 Apr 25
Opening hours can make it difficult to get down here if you work in the city but they were absolutely amazing at helping me to collect my order. Cannot recommend them enough!
Sue Logan profile picture
Sue Logan
04:34 21 Feb 25
We were looking at 5 days wait as the team at PASLR were very busy. Raeleen rearranged their shedule to get us sorted that day. That’s some gold star service right there🎉impressive!
Richard Barker profile picture
Richard Barker
04:59 05 Dec 24
Fantastic Team extremely happy with my pump and the ladies in the office were exceptional 👍
100% recommend!
Ian Webb profile picture
Ian Webb
22:00 03 Dec 24
I purchased a great pump, maybe 10 times more expensive than a normal water pump, but at installation by Paslr all the house filters immediately blocked. Blair is just awful to deal with, won’t take any responsibility for the issue, just disagreeable. Two years later the pump fails. Another plumber came out and installed a loaner pump but Paslr insisted they look at the pump as it “could” be under warranty. They have charged me a fee to fix it. But if it’s not under warranty then don’t insist you have to fix it and charge for the fix. I think the product is fine, but the installation and later service, especially dealing with Blair Urlich, may be one of the worst customer experiences I’ve had in a very long while.

Customer Testimonials

We provide streamlined support, fast turnaround, and high-quality service every time. View our testimonials below and see what our customers are saying about us.

Just a quick message to say the guy you had down as the 24hr emergency contact this
weekend was a massive help to me.

He spent about 15mins with me over a couple of phone calls talking through the problem
which I was able to sort.

He was a massive help and I really appreciated him taking time out of his weekend to help me.

Will be definitely using you guys again when it’s time for the annual service.

Many thanks

Nick – Auckland

Kelvin what a rockstar… we had no water our fault, allowed air in pipes on Monday. Text Kelvin at 7.45am Tuesday morning, he had a super technician here at lunchtime, all sorted. Trust me a 600sqm house, 4 x toilet etc was a bit of a drama for me. Kelvin from PASLR saved the day!!! Very happy customer indeed. Love your work. PS. we live rural so extra impressed!

Carlene Martin

Hi PASLR, I wanted to acknowledge the awesome service from you this morning. I phoned with an intermittent water supply and despite being fully booked you showed immense humility and great service in having your service guy here in side of an hour. I had to let you know how super impressed I was and the level of service from the three staff, Beth, Gaye and the serviceman was exceptional.

Thanks a million

Catherine Sherwood

Hi Gaye, We wanted to say a great big THANK YOU for fixing our water on Friday night. Accidents and mistakes happen, but it’s how people/companies respond to them that really shows who they are. It would have been very easy to say ‘sorry but it’s Friday night and we can’t get a new bulb/case in before Monday’… …But you didn’t! You went off a got another, and then installed it for us…saving us from a weekend without drinking water… So thank you. We really appreciate what you did for us.Best

Colin Gibbs (and family)

Your Cart