Available 24/7 for emergencies

Available 24/7 for emergencies

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How Healthy Is Your Water?

Girl holding glass of water
Drinking Water Systems
Baby in bath tub
Whole House Water Treatment
Water coolers homepage combo
Water Coolers & Fountains

Learn How to Change Under-Bench Filter Cartridges

Installing new under-bench filter cartridges? Watch our filter system installation videos and learn from the experts!

Follow our guided instructions and complete your installation with ease.

Standard Filter (MPP 3 yr and MSP 2 yr)

Quick Connect (MQCPP or MQCSP)

Why Choose PASLR?

Experienced team

Our experienced team has the expertise to solve any problems-big or small!

Consistent and reliable

With several decades of industry experience under the belt, we have developed proven processes that are consistent and reliable to ensure a top-quality job, every time.

Your Crucial Services. Sorted.

PASLR specialises in providing responsive replacement, repair and maintenance of your power, water pumps, filters and coolers.
We combine three essential businesses into one, servicing residential and commercial customers across the Auckland, Wellington and Christchurch regions and beyond!


We provide fast, hassle-free lighting and electrical maintenance-from flickering lights to switchboard upgrades.


We offer pump system solutions for multi-storey city buildings right through to lifestyle blocks.


We offer a comprehensive sales, service, upgrade, and installation service, across a wide range of water purification and cooler solutions.

Thomas HesseThomas Hesse
19:10 11 Dec 23
Our water pump broke on Sunday and I called PASLR out of hours service. A friendly staff member answered within a few rings,... and we discussed my options. As we were able to manage without water for a bit, I was happy to wait for a technician to come on Monday. On Monday a technician came (John) and check our pump which was unfortunately too expensive to repair so he installed a new one. By Monday afternoon we had running water again. Yeah! I like that the new pump is so much quieter than the old one. Thank you John and Team to quickly fix our water problem. Much appreciated.read more
Toni EverittToni Everitt
02:12 26 Aug 23
The whole team are 100% positive and will find a quick solution for you. Thankyou for your help!
Tayla BrownTayla Brown
23:37 20 Apr 23
I dealt with Sophie from PASLR who was super helpful, easy to deal with and very prompt in getting this sorted for me. The... only issue I has was getting a hold of them in the first place, but once we had established communications, they were awesome to deal with.Looking forward to receiving the product. Looks great.Taylaread more
Mary AtchinsonMary Atchinson
22:02 18 Apr 23
Good helpful efficient service from Sophie today when ordering a new pump
Peter SutherlandPeter Sutherland
10:13 12 Mar 23
I am extremely impressed with PASLR, especially Sophie from Customer Services and Harry Marshal, technician. Highly engaging... professionals, efficient time response to a much needed installation and excellent pricing. PASLR has proven to be an extremely competent specialist. Pleased to use again and to refer.read more
George FarmerGeorge Farmer
19:32 21 Feb 23
Had a blocked sewage pump at home just after the first storm in Auckland, called PASLR around 430pm, they answered and... arranged for someone to come out the next day. The two men that came out were friendly and did an efficient job explaining to us what went wrong, you could tell they were highly experienced especially Bruce!Thank you for providing and excellent service!read more
Jack PilkingtonJack Pilkington
05:57 01 Feb 23
As an elderly couple we were totally appreciative of Norman and Andrew's prompt and professional response to our pump... replacement today - very impressed with the technical knowledge and advice given. Thank you!read more
matthew coburnmatthew coburn
22:01 02 Dec 22
4 different points of contact via ph as couldn't attend my filter replacement job myself but this team nailed it.From... reception to techs to accounts.Job well done PASLR team !read more
Richard HarleRichard Harle
21:18 25 Oct 22
Great professional service and support. I have used PASLR for some time now to service my filters and pumps and recently... enlisted them to install a new filter system at my shed setup. Brilliant service from start to finish with very clear advice on what would work best and how they would complete the setup. I would not hesitate to recommend PASLR.Richard Harleread more
Sandy CobussenSandy Cobussen
04:38 28 Jul 22
Awesome service, thank you! I ordered a replacement filter for my kitchen drinking water tap online (easy), got it... delivered to my door (easy) and followed the excellent video on the website to replace it myself - within a minute! Thank you team.read more
Catherine HynesCatherine Hynes
02:21 11 Feb 22
Thanks PASLR. We love love love our new under bench water filtration unit. Installation was super efficient and fast. And I... should say the serviceman was very pleasant and gave good information about how the unit works. To have clear and untainted water to drink is a delight. Can’t believe why we waited so long. Thanks .read more
Pieter HartingPieter Harting
04:23 24 Jun 21
Put request late at night on the website for fixing or replacing my water pump. Next morning early phone call and somebody... came over to have a look a few hours later. Great service and very professionally explained what the solution would be. Felt very comfortable with the professionalism of the company. Great customer service. Highly recommendedread more
Suna Pilates CommsSuna Pilates Comms
22:16 13 Apr 21
I can’t believe we didn’t switch our business earlier. The new system is so much more stylish than our current provider and... the service was above and beyond… they actually care. Our current provider locked us into a 2 year deal then had small print saying if we didn’t advise them after this, they roll over for another 3 years, plus they didn’t service our machine as much as they should have. Paslr discussed how often our clients use the machine, the amount of people coming through and advised us accordingly about how frequent we should service it. Be careful who you sign up with as there is so many hidden clauses but with Paslr, its simple but so much better. Wouldn’t recommend anyone else.read more
Christine IrwinChristine Irwin
02:27 13 Apr 21
Kelvin & Emma were very professional & knowledgeable about the product & explained all the working details then fitted the... filter for us, we are very pleased with the product. A great teamread more
John BuckleyJohn Buckley
06:08 08 Mar 21
We had a sump pump installed by the team when our previous one reached the end of its serviceable life. Really good to deal... with, took real care with the area and took photos of the install as we were away at the time. I’d highly recommend PASLR when you don’t want to be mucked around.read more
Kathryn OfferKathryn Offer
20:12 18 Nov 20
Great service with PASLR, we were needing filtered water running through our tap. With a variety of options they found us... the perfect filter for our needs. The service man was professional and tidy.Always a stress free service when going through PASLR - oh and the water has never tasted better! :)read more

Customer Testimonials

We provide streamlined support, fast turnaround, and high-quality service every time. View our testimonials below and see what our customers are saying about us.

Kelvin what a rockstar… we had no water our fault, allowed air in pipes on Monday. Text Kelvin at 7.45am Tuesday morning, he had a super technician here at lunchtime, all sorted. Trust me a 600sqm house, 4 x toilet etc was a bit of a drama for me. Kelvin from PASLR saved the day!!! Very happy customer indeed. Love your work. PS. we live rural so extra impressed!

Carlene Martin

Hi PASLR, I wanted to acknowledge the awesome service from you this morning. I phoned with an intermittent water supply and despite being fully booked you showed immense humility and great service in having your service guy here in side of an hour. I had to let you know how super impressed I was and the level of service from the three staff, Beth, Gaye and the serviceman was exceptional.

Thanks a million

Catherine Sherwood

Hi Gaye, We wanted to say a great big THANK YOU for fixing our water on Friday night. Accidents and mistakes happen, but it’s how people/companies respond to them that really shows who they are. It would have been very easy to say ‘sorry but it’s Friday night and we can’t get a new bulb/case in before Monday’… …But you didn’t! You went off a got another, and then installed it for us…saving us from a weekend without drinking water… So thank you. We really appreciate what you did for us.Best

Colin Gibbs (and family)

Can I please share our satisfaction with ‘your man’ Mathew. He is a gem (my husbands expression), and must be a wonderful asset to you.We first spoke to Mathew on Saturday regarding our pump problem and he was extremely helpful even though we know he was attending a dentist appt. He came out to see us on Monday and gave the attitude that nothing was too much of a problem. We are completely satisfied with the service and the confidence of the job being done ‘right’. This job was for my home (not work).

Sheryl Howlett – St Michel Industries Ltd

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