Meet The PASLR Team

Meet the boss lady – Darlene Henshaw

She’s all about relationships and surrounding herself with the best people. Find out what’s kept Darlene in this business for more than 3 decades… and where she’s now focusing her time. >

Blair Urlich – Operations Manager

A retired professional athlete and an experienced electrician, Blair leads our technical team >

Kelvin Boyd – Team Leader & Sales Coordinator

Kelvin joined the PASLR team in 2020 and is responsible for the smooth operations of the pump team, a role which requires him to be able to adapt and think on his feet >

Matthew Boyd – Technician – Pumps

With us since the start of 2016, Matthew brings some wonderful skills and a wide variety of experience to his role >

John Brockelbank – Technician – Pumps

With us from day dot, John knows our business inside out >

Rayhaan Ali – Technician – Pumps

One of our youngest members of the team, Rayhaan brings a wealth of experience from his previous role with Davey Water Products >

Austin Cameron – Technician – Pumps

Austin started with PASLR in July 2024 as a Pump Technician, testing and maintaining pumps around the Auckland area >

James Suico  – Technician – Pumps

James started with the PASLR team in November 2024, after immigrating from the Philippines in March >

Luka Urlich – Technician – Water

Luka started with the PASLR team in May 2025 in our water team. His role has him out on the road providing water cooler and filtration system servicing >

Shah Sharun – Technician – Water

Shah joined the PASLR Water team in late 2020. He had previously been working at Auckland Airport, but due to the global pandemic found himself getting paid to sit at home doing nothing – something he was not content with! >

Nav Kant – Water Cooler & Filtration Technician

Nav ensures our customers in Wellington have clean, safe drinking water, that their water coolers are sanitized and their water filters are performing as they should be >

Sean Smith, Water Cooler Technician

Sean joined the team in September 2025 and services water coolers all over greater Auckland ensuring PASLR customers have clean safe drinking water >

Jackie Grant – Accounts Administrator

She’s been with us since 2003 and is the glue that keeps everything together >

Alicia Boyd – Contracts & Maintenance Manager

Alicia started with us in 2018 and her role is to manage workflow, assist with quoting and ensure contracts are up to date and accurate – among other things… >

Samantha Barker, Customer Service Administrator

Before joining the PASLR team in 2023, Sam worked as a Sales and Service Administrator at The Roofing Store and prior to that was part of the sales operations team at EROAD >

Karyn Cuyacot – Stock Control and Health & Safety Administrator

Karyn joined the PASLR team in November 2023 after immigrating from Dubai in August with her partner and their cat Pucci >

Marizanne Fourie – Customer Experience Administrator

Marizanne started with PASLR in April 2024 in a newly created role designed to give customers a platform to share their feedback >

Raeleen Ross – Scheduling Co-Ordinator

As a key member of the Customer Services Team, Raeleen’s role is to efficiently prioritise, organise and manage our technician’s workloads >

Gus – Resident Canine

Friendly, dependable, enthusiastic… and he might eat your lunch if you’re not careful. Meet PASLR’s resident canine >

Klippie – Part Time Pooch

Born in South Africa, six-year-old Boston Terrier Klippie moved to New Zealand with his parents in 2024 and has been a regular in the office since mum Marizanne joined the PASLR team in April >

The PASLR pooches – Bella, Shelby and Willow

As a family owned and operated business, when you work at PASLR we embrace the whole family and that includes our team’s furry friends >

Pucci the well-travelled work cat

Karyn and her partner adopted Pucci, a Turkish Angora, when he was just ten months old and he quickly became an inseparable part of their family >

Pancho the PASLR pup with a big heart

Pancho is the first born grand dog to Jackie Grant our Senior Accounts Manager and has a very special role as a big brother mentor to rescue dogs >