Meet The PASLR Team

Meet the boss lady – Darlene Henshaw

She’s all about relationships and surrounding herself with the best people. Find out what’s kept Darlene in this business for 31 years … and where she’s now focusing her time. >

Blair Urlich – Operations Manager

A retired professional athlete and an experienced electrician, Blair leads our technical team >

Harlen Paraone – Customer Service

Whether you call us on the phone or drop into the showroom, if your enquiry is about coolers or filtration it will probably be Harlen helping you out >

Kelvin Boyd – Customer Service

Kelvin joined the PASLR team in 2020 and is responsible for the smooth operations of the pump team, a role which requires him to be able to adapt and think on his feet >

Stevie Culley – Systems Supervisor

Stevie joined the PASLR team in October 2019 and is a driving force behind the expanding water cooler business >

Matthew Boyd – Technician – Pumps

With us since the start of 2016, Matthew brings some wonderful skills and a wide variety of experience to his role >

Bruce Jordaan – Technician – Pumps

With over 30 years of experience Bruce is an asset both out in the field and training our water cooler technicians >

Dragi Matic – Technician – Power

Dragi is our team geek with a comprehensive background in diagnostics and fault finding in heavy industry in Eastern Europe and NZ >

Kam Singh – Technician – Power

Kam is our resident restauranteur; he’s young and enthusiastic and loves all things electrical >

John Brockelbank – Technician – Pumps

With us from day dot, John knows our business inside out >

Norman Smith – Technician – Pumps

With more than 20 years of international industrial experience Norman enjoys the smaller scale of PASLR >

Rayhaan Ali – Technician – Water

One of our youngest members of the team, Rayhaan brings a wealth of experience from his previous role with Davey Water Products >

Trance Phillips – Technician – Water

Trance’s warehouse experience comes in handy, especially when servicing coolers in these environments. It’s familiar territory and he know the H&S procedures >

Shah Sharun – Technician – Water

Shah joined the PASLR Water team in late 2020. He had previously been working at Auckland Airport, but due to the global pandemic found himself getting paid to sit at home doing nothing – something he was not content with! >

Gaye Jordaan – Warehouse, Stock Control and Health & Safety

Providing seamless support for our technicians out in the field through warehouse and stock management, Gaye plays an important part in the admin and operations team >

Jackie Grant – Accounts Administrator

She’s been with us since 2003 and is the glue that keeps everything together >

Megan Crous – General Administration

You might not see her or hear from her, but Megan works diligently behind the scenes ensuring PASLR operations run smoothly >

Alicia Boyd – Social Media Marketing

Alicia’s first fulltime job was as Receptionist for All Pumps in 2018. Now she’s back, part-time heading up social media marketing. >

Gus – Resident Canine

Friendly, dependable, enthusiastic… and he might eat your lunch if you’re not careful. Meet PASLR’s resident canine >

Stitch – Resident Canine

Our new resident canine may be small, but she’s quickly made herself a big part of the PASLR office >