All Microlene water cooler products, whether freestanding or benchtop, bottle top or plumbed-in, have a 12-month warranty which covers failure of mechanisms or materials.
You should always register your product with the manufacturer – either directly with Davey or via PASLR. That way there is a record of when the warranty started plus we can ensure your cooler is serviced as per the manufacturer’s guidelines and the filters changed when it’s time.
Common things that could void your warranty:
- Unplugging your cooler for an extended period of time – this can result in the seals and compressor drying out
- Physical damage such as dropping and cracking cooler bottles or breaking the taps
- Installing your cooler in adverse conditions – your cooler should always be located in a dry, level position
- Not installing a Pressure Limiting Valve – plumbed-in coolers must always have a PLV installed with them